How to Correct Hero Printing on 2 passes
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Click on the system tray arrow ( /\ ) on the bottom right side of the taskbar
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Right click on the red Hero Icon
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Select configure
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Click on calibrate PTZ printer on the top one
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The printer will push out some paper
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Rip that paper EXACTLY where it stopped (will not be on the perforated line)
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Test print a new pass
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The issue should be resolved